FAQ
Discover the answers to your frequently asked questions about our products and services.
About Product
Where are your products made?
Our products are proudly made in South Korea using high-quality, skin-loving ingredients.
Are your products cruelty-free and vegan?
Yes, all our products are cruelty-free, and are vegan—check each product page for details.
About Delivery
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email or on your my page.
How long does shipping take?
Standard U.S. shipping takes 5–10 business days depending on your location and international shipping takes maximum of 3 weeks
About Return
Can I return a product if I don’t like it?
Due to hygiene reasons, we do not accept returns on used or opened products.
What is your return policy?
Visit our return policy page for processing returns