Refund policy
Thank you for shopping with us! We want you to be fully satisfied with your purchase, but if you need to make a return, we're happy to assist you. Please review our return and refund guidelines below.
Return Eligibility
We accept returns within 30 days of delivery. To qualify, items must be unused, unopened, and in their original packaging.
Non-returnable items:
· Final sale items
· Opened or used products
· Orders placed outside our official website
· Purchases made from third-party retailers
Return Shipping Fees
Customers are responsible for return shipping costs. However, if you receive a damaged or defective product, please contact us with proof, and we’ll be happy to assist you.( U.S. $8.99 and International depends on charges)
Return Process
- All refund requests are carefully reviewed, and we may ask for additional details to confirm eligibility.
- Orders cannot be canceled or refunded once they have been processed or shipped.
- If you purchased through Amazon or another third-party retailer, please contact them directly for assistance.
To start a return, you can contact us at amuse_global@amusemakeup.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at amuse_global@amusemakeup.com
- Amuse Global -
Amuse Korea Corporation
10Fl, 138, Dosan-daero, Gangnam-gu,
Seoul, Republic of Korea